GuildQuality, an independent customer satisfaction surveying company, has named Twin Cities Siding and Roofing as a recipient of the 2015 Guildmaster Award for exceptional customer service. We are one of only 300 home remodeling companies to earn this distinction.
We are very proud of this accomplishment, especially since the award was really decided by our customers, who provided GuildQuality with many positive comments about their experience with our company.
The primary requirement for receiving a Guildmaster Award is exemplary customer service, as demonstrated by an extremely high customer recommendation rate. In the home building, remodeling, and real estate industry, the average customer recommendation rate for businesses is approximately 70%. In order to receive a Guildmaster Award, a company must achieve a recommendation rate of 90% or greater.
Since 2005 the GuildQuality Guildmaster Awards have celebrated service excellence among home builders, remodelers, developers, property managers, home services contractors, and real estate professionals. Over the past several months, GuildQuality reviewed numerous survey responses submitted by customers of more than 1,100 Guildmaster candidates from across the country. We are proud to say that Twin Cities Siding & Roofing has achieved a recommendation rate of 99% from customers who were surveyed through GuildQuality.
If you’d like to trust your siding or replacement window project to a company that places such a high premium on customer satisfaction, give us a call at (651) 571-9557.
