GuildQuality is an independent third-party company that provides customer satisfaction surveys for building professionals. Homeowners can read unbiased and detailed reviews from previous customers on their site to determine the quality of the company they are hiring.
Every year, GuildQuality celebrates excellence in the building, real estate and contracting professions through their GuildMaster awards. Twin Cities Siding & Roofing is proud to announce that we have won the GuildMaster Award for our 6th year in a row.
How Are Winners Selected?
GuildQuality takes into account two primary metrics for each award candidate: the percentage of customers who responded and the percentage of customers who would recommend this company. A high response rate reflects that the company is performing well, and its customers are willing to take the time to write about their experience.
A high number of customer recommendations is also important because it means that customers trust the company to consistently perform good quality work for other homeowners. To receive the Guildmaster award, a company must have a recommendation rate of 90% or higher.
How Does This Benefit You?
We have won the GuildMaster Award several years running because of our first-class customer service. In every project, we aim to exceed our customer’s expectations. We want you to have such a smooth and efficient and project that you will say, “I love my contractor.” This is our love your contractor pledge, and every time we install siding in St. Paul, we make sure to:
• Start the project on schedule
• Arrive at each work day punctually
• Always be courteous and polite
• Work without delay or interruption
• Ensure clear and open communication between us and the customer
From the very start of the project to the cleanup process, we put your concerns and priorities at the forefront. That’s why we keep communicating with you, to make sure that you’re involved and informed every step of the way.
Along with our installation process, we are committed to using the finest quality products, which is why we recommend that you use James Hardie siding in St. Paul. This product is on over 5.5 million homes on America today, because of its strength beauty, and adaptability to any climate. The HardieZone™ System means the siding we install will have specific features and attributes tailored to the local environment.
We always make sure that our clients love us and the work we do, and our GuildMaster Award reflects that. Our success is built on our customers’ trust and respect, so when you work with us you will get the best home improvement experience possible. Give us a call if you would like to learn more about our products and services.
