Many of our customers tell us how much they “love their contractor” after a Twin Cities Siding and Roofing project. But they also prove just how happy they are with our work by giving us high marks in a national customer satisfaction survey program called GuildQuality.
We want 100% of our customers to have a wonderful experience with us. And we are getting close to that goal! In fact, just last month, we received the highest possible rating from 10 customers in a row who responded to the GuildQuality questionnaire. That’s quite an impressive streak!
For many years now, Twin Cities Siding and Roofing has been a member of the GuildQuality community. This community is made up of builders, remodelers, and contractors who subscribe to GuildQuality’s customer satisfaction surveys, a third party service that allows us to make certain our services are meeting the needs and expectations of our customers.
When an amazing 10 customers in a row gave Twin Cities Siding and Roofing the highest possible score in response to the “Likely to Recommend” question on the GuildQuality survey, it means that we completed 10 projects in a row and each one was performed with a level of quality that would lead the client to recommend our services. We could not be more delighted and grateful for the kind words.
At Twin Cities Siding and Roofing we are always striving to improve both the quality of our installations as well as the experience customers have with our team. When a client recommends our services to his or her family and friends, it makes the hard work we put into every project all the more rewarding. The majority of our projects come from word-of-mouth recommendations, and we understand that that would not be the case if we were not making our customers happy.
Those homeowners who are willing to recommend us upon completion of their project keep us on our toes. The improvements we make to our services are based on the changing recommendations and needs of such clients. By keeping an open line of communication with our customers we are able to better serve them, as well as their family and friends. That is why your responses to our GuildQuality surveys are vital to the success of our company.
If you have worked with Twin Cities Siding and Roofing in the past, and feel that our services are good enough to recommend to your neighbors, we encourage you to do so. To make a recommendation to us, or to schedule your own FREE in-home consultation with our siding and window experts, call Twin Cities Siding and Roofing today at 651-571-9557 .
