At Twin Cities Siding and Roofing, our ultimate goal is to make our customers say, “I love my contractor” – at the end of every project. To accomplish this objective, we develop our “Love Your Contractor” Service Pledge, which is the code of conduct all members of our team abide by.
To deliver the best siding replacement experience, we’re committed to:
Establishing Good Communication
Our company makes every effort to communicate openly and clearly about all aspects of the job. We return phone calls and emails promptly, never leaving any homeowner hanging and in the dark. In case change orders are necessary, we explain them in full to keep both parties on the same page.
Among many things, our A rating from the Better Business Bureau is proof that we do everything to prevent disputes or confusions. We shed light on each step of the siding project, setting homeowner expectations.
Practicing Transparency
Honesty is at the center of our business. We always provide unambiguous and complete estimates in writing. Every contract we produce contains everything that we promise, and if we miss anything, we immediately correct them. Apart from meeting regularly to discuss progress reports, we also provide our customers a written project schedule. This way, we help homeowners keep things on track.
Observing the Highest Professional Standards
Our employees exemplify what being siding professionals are all about. We’re polite and punctual at all times. Members of our crew don’t smoke nor play loud music while working as a sign of respect to customers’s homes.
Our project supervisor ensures everything is done to our company’s high standards. We protect your home, including your landscaping, from debris, and clean and secure the work areas before leaving. Our team finishes the job on schedule without cutting corners while practicing safety first.
Experience our “Love Your Contractor” service in Minneapolis, MN. Call Twin Cities Siding and Roofing now at 651-571-9557 to schedule your FREE, in-home evaluation and estimate at your most convenient date and time.
