Once again, Twin Cities Siding and Roofing has been recognized for excellence in customer service, winning the GuildQuality Service Excellence Award. This honor has been awarded to us by GuildQuality, a national organization that conducts customer reviews and evaluations for companies across the United States in the home improvement and contracting industry.
The annual GuildQuality awards celebrate service excellence in the building, remodeling, contracting, and real estate professions. Each year, GuildQuality reviews more than 18,000 customer reviews and gives special recognition to the companies that demonstrate an ability to deliver a consistently superior customer experience.
The first thing we have to do upon receiving this award is say “Thank You!” to our customers! We are grateful that you have given us such rave reviews. More important to us, we are honored that you have trusted Twin Cities Siding and Roofing with the care of your home.
We constantly strive to exceed your expectations of what a contracting company can do, and your high praise makes us want to work even harder. This award means more than any other industry award because it comes straight from you, our loyal customers.
This is the second time that Twin Cities Siding and Roofing has won this award, the last time coming in 2012. The experience our customers have while working with our staff is the most crucial aspect of our business. Without the courteous, hard working people that drive our daily operations, we could not provide such a high level of service. We must thank each and every one of our employees for being so dedicated to providing such a quality customer experience. This was a true team effort.
The excitement of winning such an award is still fresh in our minds. That same excitement will now propel us into the coming year and help us to continue our commitment to bettering our services. That means providing even more timely and responsive customer service, making our installations even more precise, and continuing to install only the highest quality siding on the market.
